Point Of Sale V2
Operator Login
The Point of Sale (POS) system allows operators to log in and manage orders, payments, and customer interactions efficiently. The login screen is designed to be user-friendly, enabling quick access to the POS functionalities.
User's login and access controls are managed through the user permissions system, ensuring that only authorized personnel can access the POS features.
Order Catergory Selection
The POS system allows operators to select the category of orders they want to manage. This helps in organizing orders based on their type, such as dine-in, takeout, or delivery. This feature enhances the efficiency of order management by allowing operators to focus on specific categories of orders.
The order category also applies the necessary rules and workflows associated with that category, ensuring that the right processes are followed for each type of order.
Navigate through Orders
Have a quick overview of all the orders in the selected category. The POS system provides a streamlined interface for navigating through orders, allowing operators to quickly find and manage orders based on their status, time, or other criteria.
Access quick actions for each order, such as viewing details, updating status, or processing payments. This feature is designed to enhance the efficiency of order management and improve the overall customer experience.
Check Order Details
The POS system allows operators to view detailed information about each order. This includes customer details, order items, payment status, and any special instructions. The detailed view helps operators ensure that orders are processed accurately and efficiently.
Update order status, add notes, or make adjustments as needed. This feature is crucial for maintaining accurate records and providing excellent customer service.
Apply Discounts
The POS system allows operators to apply discounts to orders. This feature is useful for promotions, special offers, or customer loyalty programs. Operators can select from predefined discount codes or manually enter a discount amount.
Ensure that discounts are applied correctly and reflected in the order total. This feature helps in managing pricing strategies effectively and enhancing customer satisfaction.
Add Notes
Operators can add notes to orders for internal reference or customer communication. This feature allows for better order management and ensures that important information is captured and communicated effectively.
Variant Selection
The POS system supports variant selection for products. Operators can choose different variants of a product, such as size, color, or flavor, based on customer preferences. This feature enhances the flexibility of order management and allows for personalized customer experiences.
Variants can be configured in the ERP system, and operators can easily select the desired variant when processing an order. This ensures that customers receive exactly what they want.
Print Receipt
The POS system allows operators to print receipts for completed orders. This feature is essential for providing customers with a physical record of their purchase, including itemized details and payment information.
Cancel Order
This feature allows operators to cancel orders that are no longer needed or have been placed in error. The cancellation process is designed to be straightforward, ensuring that operators can quickly remove unwanted orders from the system.
When an order is canceled, it is removed from the active order list, and any associated inventory adjustments are made automatically.
Void Order
Voiding an order is a critical feature that allows operators to remove an order from the system without affecting inventory or financial records. This is useful for correcting mistakes or handling special cases where an order needs to be disregarded.
Adjust Order
The POS system allows operators to adjust orders as needed. This feature is useful for making changes to an order after it has been placed, such as adding or removing items, changing quantities, or updating customer information.
Collect Payment
The system supports various payment methods, including cash, card, and digital wallets. Operators can collect payments directly through the POS interface, ensuring a smooth and efficient transaction process.
Table View
Table view provides a visual representation of the current orders, allowing operators to see which tables are occupied and what orders are associated with each table. This feature is particularly useful in restaurant settings where table management is crucial.
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